2nd Shift Operations Manager

Job Location / Endroit US-TN-Memphis
Type / Type d’emploi
Regular Full-Time
Category / Catégorie
General Management
Job ID / Numéro d'identification d'emploi

Summary / Emploi Aperçu

Technicolor is the world’s largest manufacturer of Blu-ray and DVD products, offering end-to-end supply chain management services to Hollywood studios, independent content owners, game and software publishers. Our services include content preparation, disc replication, finished goods distribution and transportation/freight optimization solutions. We deliver Blu-ray discs, DVDs, Xbox 360 and Xbox One discs based on the highest possible quality standards, supported by leading technology and operational efficiency. We put our clients and their content at the heart of our work; we have invested in the latest Blu-ray manufacturing equipment, in people and systems to deliver the best possible customer service experience. As a service provider, our mission is to contribute to the efficiency of our client’s supply chain and their success at retail.

Responsibilities /Responsabilités



  • Responsible for leading a team of associates staffed across multiple production lines to the achievement of both short term and long term company and client objectives.
  • Ensure all departmental and company processes, policies, and procedures are adhered to by all direct reports.
  • Responsible for meeting goals in 5 key areas of measurement (A.K.A. 5 Points of Excellence) to include Safety, Quality, Delivery, Cost, and Inventory Accuracy as each relates to activities in the Pkg department.
  • Obtain complete understanding of productivity potential, SCADA, and all related metrics and work diligently with all levels of associates and departments to strive towards realizing the full potential of equipment & staffing in assigned area of responsibility.
  • Assume/adopt resource/servant leadership style/approach in which goal is to properly use authority level to lift constraints/remove roadblocks preventing subordinate associates from realizing full potential.
  • Regularly meet with subordinate associates to discuss metric results to include discussions on improvements needed to be implemented to reach higher levels of performance in all key areas.
  • Help develop and maintain 5s and security standards.
  • Embrace the company’s open door policy to allow all employees to voice concerns in order for such issues to be easily resolved while in minor state.
  • Review self and commit to improvements if subordinate associates seek other leadership assistance first.
  • Be proactive in developing associates and understanding their skills and strengths and utilize such information to assign associates to specific lines/teams to result in good chemistry between team members that is required to reach the highest possible performance levels across all assigned lines.
  • Must be flexible to work the hours required of this position, particularly in peak season including overtime and weekend duties.
  • Be present, attentive, and prepared in all pre and post shift meetings to receive and facilitate thorough work updates and instructions.
  • Report to work 30 minutes prior to shift start time and leave work after ensuring successful shift end to include meeting all client expectations and properly setting up the subsequent shift for success.​​​

Qualifications / Qualifications


  • Education: requires a 4 year Bachelor’s degree or 5+ years of experience in a high speed manufacturing or packaging environment.
  • Experience with JBA/ SAP work order management system is preferred but not required.
  • Must demonstrate the ability to use MS office to include Word and Excel.
  • Ability to develop associates to succeed in a High Performance Organization through coaching, personal development and training.​​

Technicolor is an equal opportunity employer. Applicants are considered for employment without regard to race, religion, creed, color, national origin, ancestry, medical condition (including genetic characteristics), mental and/or physical disability or handicap, marital status, sex, age, veteran status, citizenship status, sexual orientation, gender identity, political party preference, political belief, socioeconomic status, familial status, registered domestic partner status, military service, pregnancy, childbirth and related medical conditions and any other characteristic or activity protected by federal, state or local law.

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