Technicolor

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Load Manager

Load Manager

Job Location / Endroit 
US-TN-Memphis
Type / Type d’emploi 
..
Category / Catégorie 
Logistics/Transportation
Job ID / Numéro d'identification d'emploi 
0817-4634

More information about this job / Obtenir plus de renseignements à propos de cet emploi

Summary / Emploi Aperçu

Technicolor, a worldwide technology leader in the media and entertainment sector, is at the forefront of digital innovation. Our world class research and innovation laboratories enable us to lead the market in delivering advanced video services to content creators and distributors. We also benefit from an extensive intellectual property portfolio focused on imaging technologies. Our commitment: supporting the delivery of exciting new experiences for consumers in theaters, homes and on-the-go.

Responsibilities /Responsabilités

Technicolor Global Logistics Overview:

 

Technicolor Global Logistics (TGL) provides value added supply chain solutions with proven expertise in solving complex, end-to-end transportation and logistics challenges.  After decades of experience in optimizing the supply chains for major Hollywood studios and other content publishers, TGL now serves a variety of market segments including gaming, technology, electronics, and other consumer products and high-value goods.

 

Our non-asset based transportation model allows us the flexibility to adapt to your individual freight needs, while our established distribution centers provides you a wide range of value-added options, from warehousing to fulfillment.

 

TGL is a supply chain partner providing comprehensive multi-mode and optimization strategies that leverage the size and scale of the Technicolor organization, resulting in greater control and centralized visibility across the entire supply chain.  Our team of industry specialists will work with you to understand your supply chain inefficiencies, and implement a solution which is customized down to the product-level.

 

The Carrier Sales Representative is a key liaison between the business, carriers, and customers, both internal and external, and responsible for freight and load management.  A primary responsibility of this position is providing a competitive advantage to our customers.  The person in this role is pivotal for growing business for the organization and is responsible for matching freight to third party carriers and their available equipment. Responsibilities include prospecting of leads, heavy cold calling to build pipeline and strong account management to retain and grow carrier accounts.  Position requires strong relationship building skills, negotiating power, and ability to multi-task while having fun doing it.

 

Key responsibilities:

  • Manage and retain existing accounts with a Zero Customer loss approach
  • Book available freight in a cost effective manner: Source and negotiate with carrier base to move available loads (Truckload, Flatbed, Intermodal)
  • Manage, develop, build, and secure successful shipping and carrier relationships proactively: Via phone, posting services (DAT, Internet Truck stop, etc.) and other methods as required
  • Identify opportunities for account penetration and growth as well as new business through analysis/discovery, cold calling, and self-generated leads
  • Develop, foster, and maintain customer relationships at multiple levels, be a customer champion
  • Work closely with Truckload (TL) carriers to cover existing customer TL activity for team
  • Negotiate and formulate a competitive and profitable rate to offer an outside carrier, assign trip numbers, send and receive signed rate confirmations
  • Follow through on each transaction from beginning to end by selling and closing each freight deal
  • Work with agent partners to determine what loads are available to broker, post loads to the available load matching services/web boards for coverage.  Balance the load boards against the available freight.
  • Maintain communication with customers regarding changes in pick-up and delivery schedules and potential service failures
  • Track/trace shipments when necessary and aid in POD retrieval
  • Schedule pick-up and delivery appointment times and dispatch drivers
  • Qualify new carriers for proper authority, insurance, safety requirements and maintain proper documentation 
  • Fluent in systems and process management for each account
  • Work with Account Specialists/Managers to execute high level customer service and communicate customer problems, leads, and inquiries to the sales reps
  • Understand and support the goals, policies, and procedures of TGL
  • Achieve personal financial goals assigned via creative negotiations and carrier search mechanisms

Qualifications / Qualifications

Qualifications:

  • Bachelor’s degree in business, logistics, or transportation preferred or commensurate experience required
  • A minimum of 2-3 years relevant experience, minimum 6 months – 1 year in a high volume 3rd party logistics or Truckload Brokerage/Freight Operation
  • Strong PC skills including MS Office (Word, Excel, Outlook), web-based and Windows based software and databases and the ability to learn and utilize transportation management software (TMS)
  • Excellent judgment and creative problem-solving skills, including conflict resolution
  • Ability to make independent decisions in a changing environment and anticipate future needs
  • Energetic, flexible, collaborative and proactive
  • Exceptional written, oral, and interpersonal skills: speaks clearly and persuasively in various situations, responds well to questions.  Writes clearly and informatively, presents numerical data effectively and accurately.

 

Problem solving: identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, works well in group problem solving situations and offers solutions

Negotiations skills: Demonstrated ability to negotiate and “broker” truckloads for maximum profit to company and necessary service to customer

Customer service: manages difficult or emotional customer situations and responds promptly to customer needs

Team work: balances team and individual responsibilities, gives and welcomes feedback, contributes to building a positive team environment

Quality management: looks for ways to improve and promote quality, demonstrates accuracy and thoroughness

Ethics: works with integrity and ethics, upholds organizational values

Initiative: volunteers readily, asks for and offers help when needed

Innovation: displays original thinking and creativity, provides suggestions for improving work processes

Planning/organizing: organizes, priorities, and plans work activities effectively, uses time efficiently

 

Technicolor is an equal opportunity employer. Applicants are considered for employment without regard to race, religion, creed, color, national origin, ancestry, medical condition (including genetic characteristics), mental and/or physical disability or handicap, marital status, sex, age, veteran status, citizenship status, sexual orientation, gender identity, political party preference, political belief, socioeconomic status, familial status, registered domestic partner status, military service, pregnancy, childbirth and related medical conditions and any other characteristic or activity protected by federal, state or local law.

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