Technicolor

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Carrier Sales Representative

Carrier Sales Representative

Job Location / Endroit 
US-TN-Memphis
Type / Type d’emploi 
Regular Full-Time
Category / Catégorie 
Logistics/Transportation
Job ID / Numéro d'identification d'emploi 
0217-4258

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Summary / Emploi Aperçu

Technicolor Global Logistics (TGL) provides value added supply chain solutions with proven expertise in solving complex, end-to-end transportation and logistics challenges.  After decades of experience in optimizing the supply chains for major Hollywood studios and other content publishers, TGL now serves a variety of market segments including gaming, technology, electronics, and other consumer products and high-value goods.

Responsibilities /Responsabilités

  • Manage and retain existing accounts with a Zero Customer loss approach
  • Book available freight in a cost-effective manner: Source and negotiate with carrier base to move available loads (Truckload, Flatbed, Intermodal)
  • Manage, develop, build, and secure successful shipping and carrier relationships proactively: Via phone, posting services (DAT, Internet Truck stop, etc.) and other methods as required
  • Identify opportunities for account penetration and growth as well as new business through    analysis/discovery, cold calling, and self-generated leads
  • Develop, foster, and maintain customer relationships at multiple levels, be a customer champion
  • Work closely with Truckload (TL) carriers to cover existing customer TL activity for team
  • Negotiate and formulate a competitive and profitable rate to offer an outside carrier, assign trip numbers, send and receive signed rate confirmations
  • Follow through on each transaction from beginning to end by selling and closing each freight deal
  • Work with agent partners to determine what loads are available to broker, post loads to the    available load matching services/web boards for coverage.  Balance the load boards against the available freight.
  • Maintain communication with customers regarding changes in pick-up and delivery schedules and potential service failures
  • Track/trace shipments when necessary and aid in POD retrieval
  • Schedule pick-up and delivery appointment times and dispatch drivers
  • Qualify new carriers for proper authority, insurance, safety requirements and maintain proper documentation  
  • Fluent in systems and process management for each account
  • Work with Account Specialists/Managers to execute high level customer service and communicate customer problems, leads, and inquiries to the sales reps
  • Understand and support the goals, policies, and procedures of TGL
  • Achieve personal financial goals assigned via creative negotations and carrier search mechanisms

Qualifications / Qualifications

  • Bachelor’s degree in business, logistics, or transportation preferred or commensurate experience required
  • Must be legally authorized to work in the U.S. without sponsorship
  • 2-3 years’ relevant experience, minimum 6 months – 1 year in a high volume 3rd party logistics or Truckload Brokerage/Freight Operation
  • Strong PC skills including MS Office (Word, Excel, Outlook), web-based and Windows based software and databases and the ability to learn and utilize transportation management software (TMS)
  • Excellent judgment and creative problem solving skills, including conflict resolution
  • Ability to make independent decisions in a changing environment and anticipate future needs
  • Energetic, flexible, collaborative and proactive
  • Exceptional written, oral, and interpersonal skills: speaks clearly and persuasively in various situations, responds well to questions.  Writes clearly and informatively, presents numerical data effectively and accurately.
  • Problem solving: identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, works well in group problem solving situations and offers solutions
  • Negotiations skills: Demonstrated ability to negotiate and “broker” truckloads for maximum profit to company and necessary service to customer
  • Customer service: manages difficult or emotional customer situations and responds promptly to customer needs
  • Team work: balances team and individual responsibilities, gives and welcomes feedback, contributes to building a positive team environment
  • Quality management: looks for ways to improve and promote quality, demonstrates accuracy and thoroughness
  • Ethics: works with integrity and ethics, upholds organizational values
  • Initiative: volunteers readily, asks for and offers help when needed
  • Innovation: displays original thinking and creativity, provides suggestions for improving work processes
  • Planning/organizing: organizes, priorities, and plans work activities effectively, uses time efficiently

 

The above are minimum requirements. Resumes from more experienced candidates are welcome. Compensation and responsibilities will depend on experience/qualifications.

 

EOE M/F/D/V

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